What to Expect at Your First Consultation

Almost everything on our medical menu starts with a consultation. If you have never had one, here is what it actually involves.

What it is for

Three things: to understand what is bothering you, to assess whether we can help, and to agree a plan and a price before anything is done.

It is not a sales appointment. A consultation that ends with "I do not think you need this" is a consultation that worked.

What happens

• A conversation. What brought you in, in your own words. You do not need the right terminology.
• An assessment. Your provider looks at the area properly.
• Medical history. Conditions, medications, supplements, allergies, previous treatments.
• A recommendation, with reasoning — including what the alternatives are.
• A number. What is recommended, what it costs, and what a package would cost if a course makes sense.

What to bring

• A list of your medications and supplements. All of them, including over-the-counter.
• Your history with aesthetic treatment — what, roughly when, and how it went.
• Anything relevant going on medically, even if it seems unconnected.
• Your timeline, especially if there is an event. It changes what is sensible to schedule.
• Your questions. Write them down; people forget them in the chair.

Good questions to ask

• Is this the right treatment for what is bothering me?
• What are the alternatives, including doing nothing?
• What is the downtime, in days?
• What does the aftercare involve?
• What is my total, today and over a course?
• What happens if I am not happy with the result?
• Who will be performing the treatment?

What you should not expect

• Pressure. You should be able to leave and think about it. Any clinic that makes that difficult is telling you something.
• A price you only discover afterwards. Know your total before treatment begins.
• Guarantees. Nobody can promise an outcome. Be wary of anyone who does.

Our bias, stated plainly

We approach this as enhancing natural features rather than changing them. In practice that means your provider may recommend less than you came in asking for, or suggest starting gently, or suggest waiting.

That is deliberate. We would rather have you as a patient for years than sell you everything on the menu in one visit.

After the consultation

You should leave with three things: a clear recommendation, a total, and a sense of what happens next. If you have all three, the appointment worked.

You are not obliged to book anything on the day. Taking a recommendation away to think about — or to compare — is entirely normal, and any practice that makes that uncomfortable is telling you something about how it operates.

Common questions

Is there a charge for a consultation?

Ask when you book so there are no surprises.

How long does it take?

Longer than a follow-up appointment. Allow proper time for a first visit.

Can I be treated on the same day?

Sometimes, depending on what is recommended. Do not assume it — and do not feel rushed into it if you would rather think.

Can I bring someone with me?

Yes, and plenty of people do.

What if I do not know what I want?

That is a completely normal way to arrive. Describe what bothers you in ordinary words and let your provider do the translating.

What if I am nervous?

Say so at the start. It changes how the appointment is paced, and it is very common.

Will I be pressured into a package?

You should not be. A package is worth asking about when a course is genuinely recommended; it should never be the opening move.

Booking

Consultations are booked online through our scheduling system or by calling 615.236.2400. We are at 126 Stadium Drive, Hendersonville.

Prices shown are starting prices and are subject to change. Package pricing is given at consultation.